How We Can Help

Baby girl with her mother and grandmother

What is our Family Support Service?

Our Family Support Service supports blind and partially sighted children and young people from 0-25 years old and their families. They can also support young people whose sight is starting to deteriorate. Some children may have sight loss as their only condition; others may have sight loss as part of other additional needs.

Our team are flexible and experienced, this means that they can act and advise on a wide range of life situations that will be affected by sight loss. They aren’t limited by a department or sector so a family has a dedicated person to help them get their life back on track.

What does the Family Support Service do?

Your dedicated team member will support your family on an individual basis, offering as much or as little support as required.

They will support your child whether sight loss is their only condition or if sight loss is part of other additional needs. They can also offer support if your child’s sight is just starting to deteriorate.

They can support you to make decisions about your child’s future, their education, and help you take the lead in developing your child’s independence and life skills.

They will provide you with advice and information about adapting and living with your child’s sight condition and can provide help with accessing benefits and services which you are entitled to. They can also work with statutory authorities.

You will also be assisted with representing your family on official panels, and with completing of benefit applications such as DLA/PIPs and supporting you with appeals relating to the provision of education and services for your child.

The team will also support you with emotional and development advice.

Want to speak to one of our team today? Give us a call on 020 3198 0225 or email us at Or alternatively you can fill in your details below and a member of the team will be in touch with you soon.

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Do you work with vision impaired children?

Our Family Support Service is on hand to assist families across the country who need them. The service they provide is there to support and complement the great work that is already happening in communities in the UK.

If you work with families whose child has a sight condition we would love to speak to you to understand how we could support your work with families in your area. Please give us a call on 020 3198 0225 or email

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