Hackney Advice Service

Advice Line: 0203 621 3323

Available Monday to Thursday: 10:00 – 16:00

The new Hackney Advice Service is designed to provide parents of vision impaired children or vision impaired young adults over 16 who live in Hackney, with clear and sensible advice, in an easy hassle-free manner.

When you call the Advice Line you’ll speak to our advisor Erick, who can provide free consultation in areas such as:

  • Housing issues
  • Welfare benefits
  • Employment rights
  • Registering as visually impaired with your local authority
  • Transport and travel, including Freedom Pass, Blue Badge and Motability applications
  • Health & Social care
  • Disability rights
  • How to access RSBC services

We can also offer free, confidential, practical support for:

  • Form filling
  • Written and online applications
  • Mandatory reconsideration and appeals

If you’re struggling to understand your rights, access what you’re entitled to, or manage your problems, Erick is on hand to help.

Call today on 020 3621 3323 or email has@rsbc.org.uk.

Or if you’d like to arrange for Erick to give you a call register your details below.

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Family Support Service - 2 year old Liam smiling in his dad's arms.

Family Support Service

Sight loss doesn’t just affect your child - as a parent, you need support too. Our Family Support Service provides practical and emotional support at every stage of your family’s experience with sight loss.
Find out more
Liam, 2, playing with glasses

Meet our experts

One of our dedicated experts will work with your family on an individual basis, offering as much or as little support as you need, to help you give your child the very best chances in life.
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You can call us between 9am-5pm Monday - Friday on 020 3198 0225. Prefer us to call you?