TfL Launch Turn-up and Go disability assistance on London Overground

Anyone requiring assistance to travel, can now turn up at a station and ask for it without the need to book in advance.

Deputy Mayor for transport Isabel Dedring said: “Turn-up and go on the Overground is the latest step we are taking to help all Londoners get around the city with ease.”

Paralympian gold medalist Baroness Tannie Grey-Thompson urged disabled customers to make the most of TFL’s increasingly accessible network.

“If you’re tempted to stay at home when actually you want to get out, don’t. Come on board and make the most of all this great city has to offer.” The former athlete has also produced a video to show what’s on offer, which you can watch above.

Her call comes after an independent survey revealed that, despite the many improvements, only a fifth of London’s 1 million disabled inhabitants are using the tube. On the other hand, it also discovered that 43% of disabled users thought transport in London was becoming easier to use.

This announcement comes as part of a huge delivery of improvements to make travelling within London more accessible called by the Mayor of London and coordinated by Transport for London.

This includes, 25 more stations to become step-free over the next 10 years, a £250 million investment in step-free projects at stations including, Victoria, Vauxhall, Bond Street, Tottenham Court Road, Greenford and Finsbury Park. Seventy-five per cent of bus stops to become accessible by April 2014 and 95% by 2016.

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